Shipping Policy
Shipping
Thank you for shopping at Aeternal Designs! We are committed to providing you with the best possible shopping experience, and that includes delivering your clothing purchases to you in a timely and efficient manner. Please take a moment to review our shipping policy to understand how we process and handle your orders.
The basics
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses.
- While we strive to deliver your order on time, please understand that unforeseen circumstances such as weather conditions, holidays, or customs delays may affect delivery times. We appreciate your patience during such instances.
- For international orders, please note that customs fees, duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the order total.
- During peak holiday seasons, such as Christmas and Black Friday, we recommend placing your orders well in advance to ensure timely delivery. We will provide specific shipping deadlines and announcements on our website during these periods.
- In the unfortunate event that your package is lost or stolen during transit, please contact us immediately, and we will work with the shipping carrier to resolve the issue.
Shipping Options
We offer the following shipping options for your convenience:
Hoodies:
Standard Shipping: Delivery within 5-7 business days. (Note: Delivery times may vary based on your location.)
Express Shipping: Delivery within 1-2 business days. (Additional fees apply.)
T-shirts and swim suits:
Standard Shipping: Delivery within 14 business days. (Note: Delivery times may vary based on your location.)
Express Shipping: Delivery within 5-7 business days. (Additional fees apply.)